CRM, or Customer Relationship Management, is a company-wide business strategy designed to reduce costs and increase profitability by solidifying customer loyalty. True CRM brings together information from all data sources within an organization (and where appropriate, from outside the organization) to give one, holistic view of each customer in real time. This allows customer facing employees in such areas as sales, customer support, and marketing to make quick yet informed decisions on everything from cross-selling and upselling opportunities to target marketing strategies to competitive positioning tactics.
Customer relationship management (CRM) strategies are as important to business today as they have ever been. We at IQMEN, design our CRM solutions to help you stay ahead of the curve and successfully meet the challenges that the market brings helping you manage your entire customer lifecycle, from prospect to cash to care effectively, improve operational efficiency and accelerate growth both internally and externally.
How is CRM helpful for your business?
- Reach new customers while retaining existing customer communities
- Enhance internal efficiencies
- Drive new product introduction
- Automate marketing activities
- Improve execution of customer service
- Where does Iqmenpitch in?
We understand that the way you connect with your customers is one of the most important aspects of your business. We make it possible for you to select a contact management or customer relationship management (CRM) solution that fits your unique challenges and situation — and then easily migrate to a different solution should your needs change
- Comprehensive Contact Book Module
- Marketing Campaign Module
- Maintenance & Services Module